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OVER 30 YEARS EXPERIENCE ON CENTRAL VACUUM SYSTEMS
IF YOU HAVE ANY QUESTIONS PLEASE GET IN TOUCH
PRICES
Frequently asked questions
A central vacuum system is most definitely not a luxury item. It is a practical system which is within the financial reach of the general public as a whole. The estimated cost varies on the installation from the most straight-forward to the most complex. It also varies depending how big or small your house is. For each house diferent unit depending on size.
Get in contact with us for advice on the central vacuum solution that is best suited to you and your home.
Yes.... the chief disadvantage of central vacuums is the higher initial cost.
This initial expense must be weighed against the long-term benefits of a central vacuum, including the typical longer service life of the equipment, and negligible consumables cost.
INSTALLATION
The installation of our system is very simple. It is recommended that it’s carried out when the home is being constructed or when it is having alterations done to it.. Nonetheless we treat each individual project on its merits so please send us your own requirements for evaluation.
No, each home and/or Project requires a technical study to determine which central vacuum is best suited to provide the required power to the number of inlet valves, determined by the size and layout of the installation.
At SACH UK we seek to optimize these variables and adapt the system to your specific requirements to ensure that you get the maximum benefit from your system and there is no unnecessary expense.
Each installation requires the correct number of inlet valves. On conventional inlet valves. our experience tells us that an 8 metre hose provides an ample reach and just the right amount of manoeuvrability.
Wherever possible we seek to locate inlet valves in transit areas (corridors, hallways, etc .) so that we have sufficient reach to clean into all the different rooms in the house. The use of a shorter hose together with several inlet valves is not correct because in doing so, our radius of action would be severely limited and the user would be constantly needing to plug in and unplug the hose with each change of location..
When installing the system care is taken to provide each valve with an anti-obstacle connecting elbow which prevents any item that might cause a blockage passing into the system.
At the same time the ducting has a greater diametre (51mm) than the flexible hose (32 mm.) Should you ever accidentally vacuum up an object or garment which becomes trapped in the system we recommend that you get in contact with our technical department.
In the case of a detached house the best place to locate the central vacuum unit is the boiler room, utility room, garage or cellar/basement.
In the case of a flat or an apartment the best location would be in the utility room should there be one or within a kitchen cabinet.
Consult our Technical Department for the best location for your central vacuum unit.
SAFETY
There is definitely no risk, the system is completely safe.
The system is operated by low-voltage current so there is no safety risk should a child play with an inlet valve.
Yes, just like any other type of domestic appliance the central vacuum is an item of electrical equipment which does not affect other items. You should however take account of any regulations pertaining to other equipment located in the boiler room (for example lift equipment.)
In any event our Technical Department will provide the advice you need regarding installation options.
Portable vacuums exhaust fine dust back into the living space. These allergens are breathed in, resulting in irritation to the lungs. Those who suffer from asthma and allergies are particularly affected by this. Central vacuums are more powerful than portable vacuums and convey the allergens to the vacuum unit located in a non-living space area and possibly outside. More dirt and allergens are removed from the living space. There is no emission of allergens into the living space.
It’s not really necessary since the dust mixed with the air circulates at high speed inside the pipe-work leaving no residue behind. Nonetheless should you consider it to be appropriate it is possible to clean the inside of the tubes by feeding serrated rubber balls into the system, which are designed with this specific purpose in mind. Ask us!
VACUUMED MATERIALS
Definitely not! Your central vacuum unit was not designed to vacuum up building residue.
You need to bear in mind that many of the materials used in construction (plaster, cement etc. ) are made up of very fine particles which are often not captured by the filters meaning that they pass directly to the motor with the danger of reducing both its performance and its working life.
In principle yes, provided that the pieces are of a size which would not cause obstructions in the system.
Your central vacuum system has been designed to vacuum up liquids and potentially combustible materials within reason, like hot ash. To do so you should always use our Ash and Liquid Interceptor, which is specifically designed for this purpose.
By doing this we are harnessing the suction power of our central vacuum system to intercept liquid and ash without the potential for problems within the network of piping resulting from vacuuming up such materials or liquids.
We don’t recommend it, because of the possible dampness of the dirt and dust absorbed by your central vacuum which is specifically designed to vacuum dust from within your home.
HOW TO USE
From the hose handle you have a switch that turns on or off the electric floor brush and/or the central vacuum motor. Each inlet is wired back to the central vacuum unit with low voltage wire. On a Retractable Valve, there is a switch to turn the system ON anf OFF. Low voltage wire does not require installation by an electrician.
Apart from where this has been provided for at the planning stage, domestic central vacuum installations normally envisage operation by a single user.
Nevertheless the option of two or more simultaneous can be provided for at the time of planning the installation. Ask us!
Not from an inlet valve on the wall but, it is possible to use the sweep inlet (if one is installed) as a type of hose-less vacuum.
Those central vacuum units which incorporate a system which monitors maintenance requirements (VAC DIGITAL) will show this on the display panel. For units which don’t have this facility, dependant on the level of usage we recommend emptying the dust container and changing the filter every two months. This should be used as a guide but everything depends on the characteristics of the installation, the central vacuum unit selected and the habits of the user of the system.
INSUFFICIENT SUCTION POWER
Check all inlet valves to make sure they are properly shut and it's working correctly and then close it.
Check if the indicator light for the dust container or dust bag is illuminated (for models incorporating these features.) Switch off the central vacuum unit, disconnect it from the electrical supply and follow the instruction manual for emptying the dust canister or replace the dust bag (depending on model)
Check if the indicator light for a filter change is illuminated (for models incorporating this feature.). Switch off the central vacuum unit, disconnect it from the electrical supply and follow the instruction manual for replacing or cleaning the filter.
Check to see that there is nothing blocking the vent. If you cannot detect anything or are unable to clear the blockage get in contact with our Technical Service Team.
WON'T START UP
Connect the power lead to the electrical supply. Follow the instruction manual and in case of need contact our Technical Service.
Push the switch to the ON position. Check whether or not another appliance plugged into the same socket as that for the central vacuum unit, works.
Follow the instruction manual and in case of need contact our Technical Service Team or an authorized service engineer.
A possible problem with the PC board or the motor. Unplug the central vacuum unit and contact our Technical Service Team or an authorized service engineer.
If the machine has a feature protecting against power overloads, press the power reset button, unplug the unit and wait 30 minutes before switching the unit on again, by plugging it in and operating the switch on the hose handle. If the central vacuum unit is not equipped with this feature or the problem persists contact our Technical Service Team.
TROUBLESHOOT
Either there is a faulty electrical connection or the inlet valve’s micro-switch is damaged.
Disconnect the central vacuum from the power supply. Remove the dust canister from your central vacuum unit. Create a reverse suction effect by using a conventional vacuum cleaner at each inlet valve starting the process with the valve located furthest away from the central vacuum unit and systematically moving through all the valves. When inserting the hose into the valve cover any gap to ensure there is no leakage of debris. Check all the valves even though you may believe that the blockage has been removed at the beginning of the process. In normal use check that the blockage has been resolved. If not contact our Technical Service Team.
It is possible that the micro-switch on one of the inlet valves is faulty or the PC board needs replacing. Whatever the reason, contact our Technical Service Team.
Accidents happen. There are two ways to get it sorted. Either call us or do it yourself.
If you do it yourself...
1) Cut a square out of the wall where the pipe has been drilled
2) Cut out the defective pipe section.
2) Slide over the existing pipe a pair of slip couplings.
3) Insert the new pipe section in position.
4) Apply PVC glue to the both ends of pipes and never to the couplings, slide back into position the two slip couplings!
You are done!
WE VALUE OUR CUSTOMERS
We invest in long-term customer relationships. Our agents devote both time and resources to understanding the clients we serve. We strongly believe that the quality of our specialists, the timeliness of our response and the ease of during business with us will demonstrate the value of working with Pro Vac. Please contact us if you would like more detailed information about how our consultants can make a significant difference to your project.
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PRO VAC SOLUTIONS LTD
3, CHELSHAM HOUSE
CHELSHAM ROAD
LONDON
SW4 6NW
UNITED KINGDOM
t. 07702 246 084
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